Privacy Policy

Last updated: August 25, 2026

This Privacy Policy describes how Lagomlo (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use, or purchase from lagomlo.com (the “Site”).

1. Information We Collect

Information you provide to us: When you place an order or create an account, we collect your name, billing and shipping address, email address, phone number, payment information (processed by our payment providers, we do not store card numbers), and any custom photo or design you upload to create your product.

Information we collect automatically: When you visit the Site, we may collect device information (IP address, browser type, operating system), usage information (pages viewed, referring URLs), and information collected by cookies and similar technologies.

Order information: We collect information necessary to fulfill your order, including product selections, custom designs, and delivery preferences.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including printing your custom photo blanket and arranging shipping
Communicate with you about your order, including order confirmations and shipping updates
Provide customer support and respond to your inquiries
Improve our Site and services, including analytics and product development
Send you marketing communications if you have opted in (e.g., our newsletter), which you may unsubscribe from at any time
Detect and prevent fraud, abuse, and security incidents
Comply with applicable legal obligations

3. Sharing Your Information

We share your personal information with service providers who help us operate our business, including:

Payment processors (e.g., PayPal, Shopify Payments) to process payments
Printing and fulfillment partners to produce and ship your custom products
Analytics providers (e.g., Google Analytics) to understand Site usage
Shipping carriers to deliver your orders

We do not sell your personal information. We may share information if required by law, to protect our rights, or in connection with a business transfer.

4. Cookies

We use cookies and similar technologies to remember your preferences, understand how you use the Site, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Your Rights

Depending on your location, you may have rights under applicable privacy laws (such as the GDPR in the EU/UK or the CCPA/CPRA in California), including the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing
Data portability
Withdraw consent at any time where processing is based on consent
Opt out of “sale” or “sharing” of personal information (we do not sell your data)

To exercise any of these rights, contact us at support@lagomlo.com. We will respond within the timeframes required by applicable law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for tax and accounting purposes as required by law.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. Payment transactions are processed through secure, PCI-DSS compliant payment providers. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

We are based in China and process data with service providers who may be located in other countries, including the United States. When we transfer personal information internationally, we take appropriate safeguards required by applicable law.

9. Children's Privacy

Our Site is not intended for children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Material changes will be communicated as required by law.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at support@lagomlo.com or through our Contact page.